Case studies: results measured on real properties

How hotels, B&Bs and property managers use Hotea — the starting problem, what we set up and the numbers after go-live.

PianoB, Senigallia: 2,080 chats, 376 quotes and over €1,000 a week generated in chat
Case Study

PianoB, Senigallia: 2,080 chats, 376 quotes and over €1,000 a week generated in chat

Update as of August 18, 2026: since early May Hotea has handled 2,080 chats at PianoB, generated 376 quotes, and now generates over €1,000 a week between direct bookings and upsell closed in chat, saving the front desk 409 hours of manual work.

guest chats handled by the AI
2,080
quotes generated directly in chat
376
generated per week between direct bookings and upsell closed in chat
€1,000+
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