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Octorate integration

Plutonios for Octorate: quotes and guest replies on WhatsApp

Plutonios answers guests on WhatsApp, on the phone, in web chat, on OTAs and by email. With Octorate it sends quotes with real prices and availability, taken from the property's booking engine.

It also syncs Octorate reservations, so it can write to the guest before, during and after the stay.

What does Plutonios do with Octorate?

With Octorate, Plutonios answers availability requests with a live quote, syncs reservations. For the guest it is a reply in the chat; for the property it is less work at the front desk.

Quotes with Octorate's real data

When a guest asks for availability, Plutonios queries the Octorate booking engine for their dates and party and replies with rooms and prices, in the guest's language and on the channel they wrote from.

The quote is not hand-written and the prices are not estimates: they are the ones the guest will find when booking.

  • ✓WhatsApp, web chat, phone, OTAs and email: the same quote on every channel
  • ✓Replies at night and on weekends too
  • ✓Plutonios does not replace Octorate: it reads availability and prices from it

Reservations kept in sync

With Octorate, Plutonios also syncs reservations. Each one is linked to the right property and can start the automations of the stay: a message before arrival, one during, a review request after departure.

During the stay the same contact is used to offer extras: dinner, transfer, late check-out, experiences.

How it is set up

The integration is set up per property: we need the property identifier on Octorate and, for reservation sync, the access details the property already has. The Plutonios team follows the setup.

The maximum child age is also set, because every booking engine has its own limit and the quote has to match what the guest will see when booking.

Product names mentioned belong to their respective owners. This page describes what Plutonios does with Octorate.

What Plutonios does with Octorate

Three things a connection can do. Below, which ones are active with this system and what they mean.

CapabilityWith OctorateWhat it means
Live quotesYesPlutonios asks Octorate for availability and prices for the dates and guests given, and puts them in the quote.
Reservation syncYesReservations from Octorate reach Plutonios, linked to the right property, and can start the automations of the stay.
Unit importNot availableNot active with Octorate.

Frequently asked questions about Plutonios and Octorate

Does Plutonios work with Octorate?

Yes. Plutonios connects to Octorate for live quotes, reservation sync. The Plutonios team follows the setup.

Do availability and prices come from Octorate?

Yes, from the Octorate booking engine, for the dates and guests the guest gives. Plutonios does not make prices up.

Which language do room names appear in?

In the language set for the property on the integration, Italian by default. The reply to the guest stays in the guest's language.

Does Plutonios read Octorate reservations too?

Yes, Octorate reservations are synced into Plutonios and linked to the right property.

Which channels does Plutonios answer on?

On WhatsApp, on the phone, in web chat, on OTAs and by email.

Can I sell extras during the stay?

Yes. Plutonios offers dinner, transfers, late check-out and experiences on WhatsApp while the guest is on property, and records what gets accepted.

Ready to put the guest at the centre?

Activate Plutonios in 24 hours. Setup included, PMS integration included.